Terms & Conditions
Last updated: November 2024
Welcome Bonus Terms
- The €50 welcome bonus is available to new clients who register and verify their account.
- The bonus is credited to your trading account after completing the verification process and making an initial deposit.
- Bonus funds cannot be withdrawn directly and must be used for trading purposes only.
- Profits generated from bonus trading can be withdrawn once the required trading volume has been met.
- HMarkets Group reserves the right to modify or cancel the welcome bonus promotion at any time.
General Terms
- By accessing and using HMarkets Group's services, you agree to be bound by these Terms and Conditions.
- You must be at least 18 years old to use our services.
- You are responsible for maintaining the confidentiality of your account credentials.
- HMarkets Group reserves the right to suspend or terminate accounts that violate these terms.
- All trading activities are subject to our regulatory requirements and compliance procedures.
Risk Disclosure
- Trading CFDs and other financial instruments carries a high level of risk and may not be suitable for all investors.
- Trading on your own, without the guidance or advice of a qualified professional, may involve a significantly higher level of risk.
- You should only invest money that you can afford to lose.
- Past performance is not indicative of future results.
- We recommend seeking independent financial advice before engaging in trading activities.
Account Terms
- You may only maintain one trading account with HMarkets Group.
- All personal information provided must be accurate and up-to-date.
- You must notify us immediately of any unauthorized use of your account.
- HMarkets Group may require additional verification documents at any time.
- Dormant accounts may be subject to inactivity fees as outlined in our fee schedule.
Trading Conditions
- All trades are executed according to our execution policy and prevailing market conditions.
- Spreads and commissions may vary depending on market volatility and liquidity.
- HMarkets Group does not guarantee specific profit levels or trade outcomes.
- Leverage can magnify both profits and losses.
- We reserve the right to adjust leverage levels based on account equity and market conditions.
Deposits and Withdrawals
- All deposits and withdrawals must be made through approved payment methods.
- Withdrawal requests are processed within 1-3 business days, subject to verification.
- Withdrawals must be made to the same source as the deposit where possible.
- HMarkets Group does not charge withdrawal fees, but third-party payment processors may apply charges.
- Minimum deposit and withdrawal amounts may apply.
Intellectual Property
- All content, trademarks, and materials on HMarkets Group's platform are our property or licensed to us.
- You may not reproduce, distribute, or create derivative works without our written permission.
- The HMarkets Group name and logo are registered trademarks.
- Any unauthorized use of our intellectual property may result in legal action.
Limitation of Liability
- HMarkets Group shall not be liable for any indirect, consequential, or incidental damages.
- Our liability is limited to the amount of fees paid by you in the 12 months preceding the claim.
- We are not responsible for losses caused by market conditions, force majeure, or technical failures.
- HMarkets Group does not guarantee uninterrupted access to our platform or services.
Amendments to Terms
- HMarkets Group reserves the right to modify these Terms and Conditions at any time.
- Material changes will be communicated to clients via email or platform notification.
- Continued use of our services after changes constitutes acceptance of the new terms.
- We recommend reviewing these terms periodically for updates.
Governing Law
- These Terms and Conditions are governed by the laws of Cyprus and the European Union.
- Any disputes shall be subject to the exclusive jurisdiction of Cyprus courts.
- HMarkets Group operates under the regulatory authority of CySEC (license 256/14).
- All regulatory complaints should be directed to our compliance department.
Contact Information
- For questions regarding these Terms and Conditions, please contact our support team.
- Email: support@hmarkets.digital
- Support hours: Monday to Friday, 8:00 AM - 4:00 PM (GMT+2)
- You can also reach us through our chatbot available 24/7 on our platform.
Risk Warning: CFDs are complex financial instruments and carry a high risk of losing money rapidly due to leverage. Trading on your own, without the guidance or advice of a qualified professional, may involve a significantly higher level of risk. If you choose to trade independently, you should ensure that you fully understand how CFDs work and accept responsibility for the risks and potential losses associated with your trades. You should only trade with money you can afford to lose.